Admins can now configure Set Forward action to a user's hiring manager
Administrators now have the ability to configure the "Set Forwarding" action in the Decommissioning Tool to forward email to a user's Manager (as set by admins in the user's profile).
Admins and end users
Why it’s important
As employees exit an organization, it’s important to safeguard that there are no communication disruptions that will impact the organization or its clients. Admins now have another tool to ensure a seamless transition.
This highly requested feature gives Administrators the ability to designate a user's manager (as determined on the user's profile) to automatically receive the user's emails at the moment of their decommissioning.