Key Use Cases for Gemini Enterprise by Department

Gemini Enterprise is transforming how businesses interact with AI, offering a platform for creating intelligent agents that can plan, reason, and act across various tools.

These agents are more than simple task automations — they’re designed to understand and navigate complex workflows, helping businesses streamline operations and boost productivity.

In this post, we’ll explore key business use cases for Gemini Enterprise, focusing on how it can enhance operations across multiple departments.

What Makes Gemini Enterprise Unique?

Gemini Enterprise stands out from other AI tools due to its powerful combination of features and deep integration with Google Workspace.

• Agentic AI: Unlike typical automation tools, Gemini Enterprise uses agentic AI, meaning agents don’t just execute tasks—they reason, plan, and execute multiple steps across a variety of platforms.
• Integration with Google Workspace: Whether you’re using Docs, Gmail, Sheets, or other tools, Gemini Enterprise works seamlessly within the Google Workspace ecosystem. This deep integration makes it easy to build workflows without needing to leave the Google environment.
• Gemini-Powered Interfaces: Gemini Enterprise leverages Google's Gemini family of AI models for natural language processing. This allows users to interact with agents through conversational interfaces, making it easy to give instructions and receive updates.
• Scalability and Security: Built on Google Cloud, Gemini Enterprise offers secure, scalable infrastructure, ensuring that it can grow with your organization’s needs while maintaining high standards of data protection.
• Third-Party Integrations: Gemini Enterprise doesn’t just stop at Google tools. It also includes pre-built connectors to popular platforms like SharePoint, Jira, and Confluence, enabling businesses to create cross-platform workflows that extend beyond the Google ecosystem.

Use Cases by Function and Role

Human Resources

For HR departments, Gemini Enterprise can revolutionize employee management by automating tedious tasks and improving workflows. Some key use cases include:

• Automating onboarding processes like generating documents, scheduling orientations, and notifying managers of new hires.
• Answering common HR policy questions via chat, enabling employees to quickly access answers without needing to consult HR personnel.
• Collecting employee feedback through custom surveys, identifying areas for improvement in company culture or processes.
• Providing company-wide access to important policies via conversational search, making it easier for employees to find what they need.

For example, when a new hire joins, an agent can automatically trigger an onboarding checklist and share it across Docs and Calendar, ensuring all necessary steps are completed.

Engineering

In engineering, Gemini Enterprise can streamline workflows and reduce errors, particularly in coding and documentation. Key use cases include:

• Identifying bottlenecks in code by analyzing it against best practices and providing actionable insights.
• Avoiding redundant work by finding and reusing existing code and documentation from repositories like Github.
• Identifying and fixing bugs, errors, and vulnerabilities before they occur by constantly scanning for potential issues.
• Integrating with tools like Jira, Confluence, and Github to automate workflows and improve project efficiency.

Finance & Accounting

For finance teams, Gemini Enterprise can save valuable time by automating data entry and helping teams stay on top of budgets and forecasts. Use cases include:

• Automatically extracting invoice details from Gmail attachments and logging them into Google Sheets.
• Flagging budget exceptions or alerting stakeholders about forecasting anomalies.
• Monitoring department spending against monthly limits and notifying relevant stakeholders when thresholds are reached.

For example, an agent could monitor spending in real-time, alerting finance teams to any budget overages or discrepancies in monthly forecasts.

Marketing

Marketing departments can leverage Gemini Enterprise to generate content, conduct research, and optimize campaigns. Some powerful use cases are:

• Generating high-quality blog posts and social media content in your brand's voice using natural language processing capabilities.
• Summarizing industry and competitor news into audio summaries for quick market research.
• Analyzing customer feedback to identify unmet content needs and optimize marketing strategies.
• After a sales call, an agent can automatically draft a summary email and schedule follow-up tasks for the team.

Sales

Sales teams can harness Gemini Enterprise to boost efficiency and streamline interactions with clients. Here’s how:

• Auto-generate proposals using Docs templates and CRM data, saving time and ensuring consistency.
• Summarize customer meeting notes and suggest follow-up actions based on client needs and conversations.
• Discover sales resources such as best practices and successful sales playbooks across teams.
• Automate customer research by gathering information on new segments, products, and go-to-market strategies.
• Respond to customer requests more quickly by acting across internal systems, ensuring smoother communication and faster turnaround times.

Cross-Platform Use Cases with Third-Party Tools

One of the biggest advantages of Gemini Enterprise is its ability to integrate seamlessly with third-party platforms, making it a versatile solution for businesses with hybrid tech environments.

Gemini Enterprise comes with pre-built connectors to popular enterprise tools like:

• Jira: Automatically create tickets from events or actions in Google Workspace, improving issue tracking and resolution.
• ServiceNow: Sync IT workflows between Google Workspace and ServiceNow, ensuring that service requests and updates are aligned across platforms.
• Confluence: Automatically publish documentation based on internal processes, making knowledge sharing more efficient.
• SharePoint: Fetch or update content within SharePoint based on agent workflows, ensuring that your content is always up to date.

These integrations help create a unified experience across platforms, improving cross-functional automation and workflow efficiency.

Why These Use Cases Matter

The use cases for Gemini Enterprise offer clear benefits for businesses looking to optimize their operations:

• Reduce manual, repetitive tasks: Automating routine processes frees up valuable time for employees to focus on more strategic initiatives.
• Increase consistency and reduce errors: Automated workflows ensure more consistent execution and fewer mistakes.
• Enable cross-functional automation without coding: Teams can create custom workflows without needing deep technical expertise.
• Improve ROI: By saving time, improving accuracy, and boosting productivity, Gemini Enterprise delivers measurable ROI for businesses.

At Promevo, we specialize in helping companies identify and deploy high-value use cases for Gemini Enterprise, ensuring that you maximize the potential of this powerful tool.

Get Started With Gemini Enterprise

If you're ready to explore how Gemini Enterprise can transform your business, Promevo is here to help. We’re offering workshops to guide companies through evaluating Gemini Enterprise, discovering the right use cases, and providing hands-on training to get started.

Don’t miss the opportunity to leverage AI to automate tasks, optimize workflows, and improve overall productivity across your organization. Contact us to get started.