4 min read

What You Need to Know About Context-Aware Access in Google Workspace

In a world where the boundaries of the traditional office are increasingly blurred by remote work, the need for robust security that adapts to various work environments has never been more critical. 

Context-Aware Access is a valuable tool when it comes to fortifying your Google Workspace against unauthorized access, making sure that sensitive corporate data remains secure, regardless of where your team is working from.

Promevo Change Management Leader, Colin McCarthy, recent spoke about Context-Aware Access in a LinkedIn post.

In case you missed it or just want a deeper dive on the topic, let's explore how Context-Aware Access works in Google Workspace and what to do if you want to implement it in your organization.

 

What Is Context-Aware Access?

Context-Aware Access is a security paradigm that fundamentally shifts how access decisions are made by considering a multitude of dynamic factors or "contexts" beyond mere user identity. 

It operates under the principle that the legitimacy of an access request depends on the continuous evaluation of context, which includes a variety of real-time signals that can influence the decision to grant or deny access.

An adaptive approach like this evaluates not just who is making the request, but also additional factors such as what they are requesting access to, when the request is made, where it originates from, and the state or security posture of the device being used. 

The goal is to gain a comprehensive understanding of the circumstances surrounding each access attempt, and allow or prevent access based on these conditions.

 

Context-Aware Access in Action

The value of Context-Aware Access lies in its ability to provide dynamic and adaptive security measures which align with a modern workforce's needs. 

But what does that look like in practice? Let’s look at a few examples of use cases to paint a better picture.

IP Address Enforcement

One relevant use case is IP address enforcement, meaning you can implement policies that restrict access to Google Workspace apps to certain IP addresses or ranges. This is particularly useful for organizations that want to ensure that their apps are only accessed from the corporate network or specific geographic locations. 

Think about a financial institution that handles sensitive client information and must comply with strict regulatory requirements. The financial institution sets up a Context-Aware Access level where only connections from the corporate office's IP range are permitted to access certain parts of Google Workspace, such as Gmail and Google Drives containing sensitive client data. 

An employee attempts to access these sensitive resources from a cafe using public Wi-Fi. Despite having valid user credentials, the access is denied because the IP address does not match the corporate office's IP range.

Device Policy Enforcement

Another use case involves enforcing device policies, meaning you can create access levels that require users to have certain security features enabled on their devices — think screen locks or up-to-date operating systems — before they can access corporate apps. 

This ensures that only secure, compliant devices can access sensitive company data, reducing the risk of data leaks through lost or stolen devices or those with outdated security patches.

Consider a technology company that has a bring-your-own-device policy, allowing employees to use personal devices to access company resources in Google Workspace. The company creates a device policy that requires all devices to have encryption enabled, a screen lock with a strong password, and the latest OS updates installed.

An employee attempts to log into Google Workspace using a personal tablet. The device has a screen lock but is not encrypted and runs on an outdated version of its operating system. Context-Aware Access checks the device against the company's policy and blocks access to Workspace apps, prompting the employee to update the OS and enable encryption.

You can find more information about how you can use Context-Aware Access on the Google support page on this topic.

 

How to Deploy Context-Aware Access in Google Workspace

Now that you can see how Context-Aware Access comes in handy, how do you go about putting it to work for your organization?

Breaking down the deployment into five simplified steps, you’re going to be looking at the following process:

1. Plan & Communicate Your Rollout Strategy

You’ll want to start with understanding your organization's specific security requirements and the potential impact of access policies. Begin by informing your team and relevant stakeholders about the upcoming deployment of Context-Aware Access. 

A good practice is to organize users into organizational units or security groups. This should streamline the deployment process by targeting specific groups during the rollout phases.

2. Test Access Levels in Monitor Mode

Next, you should focus on designing access levels that meet your security needs. You can easily assign access levels in monitor mode to simulate the enforcement of your Context-Aware policies without actively blocking user access. 

If you want to refine your access levels without impacting productivity, make sure to monitor the Context-Aware Access logs for at least one week to see which users would be affected. 

3. Phase Your Rollout

Start with one organizational unit or security group as your pilot. Observe how the policy affects their access to Workspace apps. If the initial group experiences no issues, gradually phase in additional groups, scaling up to your entire organization. 

Using this phased approach minimizes disruptions and allows for adjustments based on real-world use.

4. Assign Access Policies to Apps

Initially, deploy your access policies to applications that are lesser-used within your environment to minimize the impact of any unforeseen access issues. 

As you gain confidence in your access policies, extend them to more critical apps, keeping a close watch on user feedback and access logs.

5. Prepare Support & Monitor the Rollout

Once your new system is rolled out, you’ll need to keep an eye on things. Ensure that your help desk is prepared for potential inquiries from users who might encounter access issues during the deployment. 

Continuously monitor user feedback and Context-Aware Access logs to address any access denials promptly.

 

Get Started with Context-Aware Access 

With the shift to a more distributed workforce, the ability to fine-tune access based on context has become invaluable. We've explored how strategic implementation of Context-Aware Access for Google Workspace can ensure that your data remains protected without stifling productivity.

Promevo is your source for guidance in all things Google. And as a dedicated Google partner, our team is ready to guide you through the nuances of securing your digital workspace.

Contact us today to learn more about securing your Google Workspace with Context-Aware Access and other advanced features.

 

google workspace security whitepaper

 

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