Founded in 2015, PayJoy's mission is to grant access to credit for the next billion people worldwide, allowing them to climb the ladder of economic well-being.
With a growing customer base that now spans Mexico, Brazil, Colombia, Ecuador, Panama, Peru, South Africa, and the Philippines, PayJoy has reached over 10 million customers. But behind every great mission lies challenges that demand innovative solutions.
When Dom Dizon joined PayJoy as the solo IT Manager in 2021, he was immediately thrust into a whirlwind of growth. "It felt like we grew to 700 employees overnight," Dom remarked, underscoring the rapid expansion PayJoy experienced in his first year.
Managing such a substantial increase in users required quick and efficient onboarding into Google Workspace, a task daunting for a team of one. Dom needed an effective solution to manage the IT demands of this burgeoning global company.
By partnering with Promevo, Dom gained access to a powerful ally in his quest to efficiently manage PayJoy's global IT needs.
gPanel®, Promevo's Google Workspace management platform, offered the automation and scalability necessary for handling a large volume of bulk uploads and new user management.
Likewise, Promevo’s Systems Support Engineers — particularly Sam Steele, Mark Baquirin, and Jeremy Sanders — provided valuable one-to-one support and training to help Dom become a gPanel power user and more self-sufficient across all of Google Workspace.
The partnership between PayJoy and Promevo proved to be transformational. With gPanel, managing the IT infrastructure of a rapidly expanding company became significantly easier.
Dom found himself "thoroughly happy" with the support he received from the Promevo Support team. "Working with Promevo has always been easy," Dom shared. "It’s a one-stop shop. Doesn’t matter if I need help with Gmail, applications, or security. They're always there to help. And if they don’t have an answer, they immediately escalate and get me an answer in a day or two."
Dom is now a proud member of the gPanel Advisory Board, a client-driven group that contributes to the ongoing development and relevance of our Google Workspace management platform. The gPanel Advisory Board meets several times a year to share user feedback, test new features, and discuss the product roadmap.
In a landscape where rapid growth can pose significant IT challenges, PayJoy found a reliable partner in Promevo. Together, our organizations demonstrate how strategic collaboration and innovative technology can overcome even the most daunting hurdles.
PayJoy's success story is a testament to the power of partnership in achieving not only operational efficiency but also continued growth and impact in emerging markets.
At Promevo, we work with incredible organizations like PayJoy to develop transformative solutions designed to scale with your business as it grows. As your trusted service partner, Promevo supports your organization with a robust suite of services, including:
With our expert consultation, comprehensive support, and exceptional service from end-to-end, you’ll get all the momentum you need to achieve your most ambitious business goals.
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