In the summer of 2023, a major player in the financial services industry found themselves in need of a more effective partner to manage their Google Workspace environment.
After working with another Google partner, they grew frustrated by the lack of benefits they typically expected from a reseller. Specifically, they weren’t receiving the hands-on support they needed, particularly in negotiating pricing with Google.
As their organization expanded, they began seeking tools to streamline the management of their data and users within Google Workspace. They also required a reliable solution for email signature templates.
While initially considering another IT management platform for this, they discovered Promevo through outreach from our sales team. What followed was a personalized experience that aligned perfectly with their needs.
Before engaging with Promevo, the client faced several significant challenges in managing their growing Google Workspace environment. Their dissatisfaction with their Google partner stemmed from a lack of proactive reseller support. The partner was not advocating for them at the negotiation table with Google, which left the client feeling they were missing out on competitive pricing and tailored solutions.
The company also had an urgent need to find a better way to manage the increasing amount of data and the growing number of users across their organization.
As their user base expanded, managing this data through native Google Workspace tools became cumbersome. They required a tool that could simplify user management, enhance data control, and provide organization-wide email signature templates. While they considered another IT management platform, they felt it didn’t offer the specific tools and hands-on guidance necessary for their evolving needs.
The complexity of their Google Workspace setup added to their challenges. Without a tool tailored to their specific environment, managing users and data was becoming more time-consuming and inefficient. They needed a solution that could scale with their operations while offering better control and customization.
To address these challenges, Promevo introduced the client to gPanel®, our comprehensive Google Workspace management tool.
We took the time to understand the client’s unique needs, offering a custom demo of gPanel to show how it could deliver value beyond what competitors could offer.
The two gPanel features that stood out to the client included:
Additionally, the client appreciated our hands-on support and white-glove approach to account management. Our team provided direct advocacy during pricing negotiations with Google, offering ongoing personal attention and support that helped foster trust and solidify the relationship.
Today, the client is successfully leveraging gPanel to manage their Google Workspace environment. They can now handle user data and email signature templates with ease, all while benefiting from Promevo's continued support. Their Google Workspace spending has also shifted to Promevo, marking a significant step in our partnership.
What’s more, the relationship has grown beyond gPanel. We are currently working with the client on a Gemini Pilot Workshop to help them evaluate Google’s AI-powered platform for future use.
This ongoing collaboration speaks to the trust we’ve built, positioning Promevo as a long-term partner for their evolving technology needs.
At Promevo, we work with a variety of incredible organizations to develop transformative solutions designed to scale with your business as it grows. As your trusted service partner, Promevo supports your organization with a robust suite of services, including:
With our expert consultation, comprehensive support, and exceptional service from end-to-end, you’ll get all the momentum you need to achieve your most ambitious business goals.
3 min read
Promevo : Dec 5, 2024
A prominent social software company approached Promevo to streamline their Google Workspace license management across multiple domains. As they...
3 min read
Promevo : Nov 27, 2024
In 2019, a global technology manufacturer specializing in next-gen production solutions sought a strategic partner to streamline their device...
5 min read
Promevo : Nov 1, 2022
At Promevo, we love providing solutions to our customers through the use of Google products. With Essence Global, we introduced them to the world of ...
Promevo