How Promevo Supports a Global Media Giant’s Google Workspace & Cloud Journey

A prominent global media company became our client in 2016. Since then, Promevo has supported their extensive use of Google Workspace, recently renewing their commitment for another three years.

In a rapidly evolving industry, staying efficient and adaptable is critical for their operations, and they’ve consistently chosen Promevo as a trusted partner to optimize their Workspace environment.

With a tech-savvy workforce, this media leader is highly self-sufficient, but they still need expert guidance and tailored support for complex technical challenges. Their Google Workspace setup spans multiple brands, each with unique needs, making seamless migration and integration essential to business continuity.

From helping them navigate the intricacies of their Workspace tools to running a successful Gemini for Google Workspace pilot, Promevo's flexible solutions have helped them thrive. As they expand their use of Google Cloud, they're also looking to consolidate billing and enhance technical support, continuing a partnership that grows with their business.

The Challenge

As a large media organization with multiple brands under its umbrella, this client faces significant complexity in managing its Google Workspace environments. While their team has the tech skills to handle many day-to-day operations, their expansive portfolio creates unique challenges:

• Managing Multiple Google Workspace Environments: With several brands using different Workspace setups, ensuring smooth migrations and consistent performance across teams can be tricky. The company needed expert assistance to successfully integrate and manage these environments.
• High Demand for Self-Sufficiency: The client prides itself on being tech-savvy, relying on gPanel® to manage much of their Workspace environment. But they still needed advanced technical support when issues exceeded their internal team's expertise.
• Maintaining Business Continuity: Ensuring that their various Google Workspace environments ran smoothly without interruption was crucial, especially as teams across the globe depend on these tools for communication and content creation.
• Expanding to Google Cloud: As they began discussions on extending their use of Google Cloud, the client needed help consolidating their Google services into a more efficient billing and support structure.

Even with their internal team's knowledge, these hurdles required Promevo’s expertise to create solutions tailored to their evolving needs.

The Solution

Promevo has been a constant partner for this client, offering strategic solutions that address both day-to-day needs and more complex challenges. Our approach includes:

• Google Workspace Migrations: We helped the client migrate multiple Workspace environments across their portfolio of brands, ensuring a smooth transition with minimal disruption. This allowed their teams to collaborate seamlessly across their global network.
• Custom Technical Support: Even with their tech-savvy workforce, there were moments where advanced support was essential. Promevo provided dedicated technical assistance, resolving complex issues and keeping their operations running smoothly.
• Gemini Pilot Workshop: Earlier this year, we completed a Gemini Pilot Workshop, which demonstrated the tool's power to streamline workflows in Gmail, Drive, and Sheets. The client's team appreciated the immediate productivity gains, particularly in email management and document collaboration.
• Billing and Google Cloud Services: As the client looks to consolidate their Google Cloud services, Promevo is in active discussions to streamline their billing, making it easier to manage costs while continuing to deliver high-quality support.

The Outcome

Since partnering with Promevo, this media company has not only streamlined its Google Workspace environments but also positioned itself for future growth with Google Cloud. The renewed three-year commitment underscores their confidence in Promevo’s ability to meet their evolving needs and provide ongoing, strategic support.

The successful completion of multiple Workspace migrations has ensured their brands operate cohesively, enabling teams to collaborate without technical bottlenecks. The Gemini pilot also showcased significant improvements in how their teams manage workflows, especially in Gmail and Drive, leading to increased productivity and faster task execution.

As they explore further integration with Google Cloud, the client continues to rely on Promevo’s expertise to streamline their operations. The upcoming consolidation of billing and cloud services promises to further simplify their processes, allowing them to focus on innovation and content creation.

Overall, this long-term partnership highlights Promevo’s ability to deliver high-impact solutions tailored to the client’s needs, strengthening both their Workspace experience and their trust in our team.

Get Started With Promevo

At Promevo, we work with a variety of incredible organizations to develop transformative solutions designed to scale with your business as it grows. As your trusted service partner, Promevo supports your organization with a robust suite of services, including:

• Consulting, implementation, and training spanning the entire
• Google ecosystem of products and services
• Google Workspace administration via our proprietary gPanel® platform
• Chrome device deployment and management
• Google Cloud solutions tailored to your business needs
• Expert guidance on the latest Google technologies
• Access to additional Google partners like CloudM, BrainStorm, and more

With our expert consultation, comprehensive support, and exceptional service from end-to-end, you’ll get all the momentum you need to achieve your most ambitious business goals.