How Promevo Transformed Device Management for a Leading Technology Manufacturer

In 2019, a global technology manufacturer specializing in next-gen production solutions sought a strategic partner to streamline their device management and communication tools across locations. They turned to Promevo, drawn by our expertise with Google Workspace solutions and ChromeOS devices.

Since then, we've built a steady, proactive partnership, supporting their evolving device ecosystem and cloud-based needs. Over the years, they’ve made significant strides in scaling their operations with Promevo’s guidance, implementing Chromeboxes, Chromebases, and Google Meet hardware for seamless team connectivity.

Their commitment deepened recently with a three-year renewal, showing the trust they’ve placed in our collaborative approach.

The Challenge

The client faced multifaceted challenges that required specialized device management and tools for efficient global communication and productivity. A few core issues stood out:

• Device Selection & Deployment: With operations spread across diverse locations, they needed devices that could integrate smoothly and handle both communication and daily operations. Finding the right hardware configuration was paramount to avoid operational slowdowns.
• Ongoing Device Management: The client required centralized device management to maintain visibility, security, and ease of updates. Google Workspace and gPanel presented a robust solution, but proper implementation and support were essential.
• Commitment Flexibility & Scaling Needs: Balancing operational needs with costs presented another hurdle. Their business model demanded solutions that could adapt and scale, which prompted a shift to a long-term, flexible commitment.

With these primary challenges in mind, we structured a phased plan to ensure the client had the devices and platform solutions that best met their requirements, evolving as their needs grew.

The Solution

Promevo designed a comprehensive, flexible approach to overcome each challenge:

1. Customized Hardware Setup: After careful assessment, we provided the client with Chromeboxes, Chromebases, and Google Meet hardware to meet their operational needs. Our team guided the device selection, installation, and setup for streamlined, reliable performance.
2. Implementation of Google Workspace Enterprise Plus & Frontline Standard: We transitioned their team to Google Workspace Enterprise Plus and Frontline Standard. This setup allowed them to manage both frontline and office employees from a single interface, enhancing collaboration and workflow continuity.
3. Device Management through gPanel: Using gPanel, we helped streamline their device management, enabling easy oversight of their fleet and ensuring quick configuration, updates, and security compliance.
4. Renewal Negotiation and Gemini Pilot Workshop: During their recent three-year renewal, we structured a plan tailored to their scale and budget needs, emphasizing the benefits of their multi-year commitment. The Gemini Pilot Workshop we hosted demonstrated additional productivity gains, leading them to continue with Gemini to improve task efficiency across teams.

The Outcome

The client has achieved a cohesive, reliable device ecosystem that boosts productivity, security, and communication throughout their global teams. With the recent Gemini adoption, they’re experiencing enhanced collaboration and operational agility, especially across their frontline teams.

Their ongoing three-year commitment reflects the strength of our partnership and the tangible impact of Promevo’s solutions on their day-to-day operations. As they continue to scale, we’re here to support every step forward.

Get Started With Promevo

At Promevo, we work with a variety of incredible organizations to develop transformative solutions designed to scale with your business as it grows. As your trusted service partner, Promevo supports your organization with a robust suite of services, including:

• Consulting, implementation, and training spanning the entire
• Google ecosystem of products and services
• Google Workspace administration via our proprietary gPanel® platform
• Chrome device deployment and management
• Google Cloud solutions tailored to your business needs
• Expert guidance on the latest Google technologies
• Access to additional Google partners like CloudM, BrainStorm, and more

With our expert consultation, comprehensive support, and exceptional service from end-to-end, you’ll get all the momentum you need to achieve your most ambitious business goals.