In the fast-paced world of logistics, efficiency is everything. SiLo, a leading third-party logistics provider. SiLo proactively communicates to ensure every shipment reaches its destination on time, while also providing swift and effective solutions when unexpected challenges arise.
However, as the company grew, so did the complexity of managing its IT environment. To stay ahead, SiLo turned to Promevo and gPanel to simplify Google Workspace management and enhance operational efficiency.
Managing logistics is already a complex task — but managing an intricate Google Workspace environment on top of that? That was proving to be a significant challenge for SiLo.
With over 650 Google Groups used for coordinating with carriers, shipping partners, and internal teams, staying organized becomes a struggle. Setting up new groups manually in the Google Admin console with correct permissions was time-consuming and prone to errors.
Beyond Google Group management, efficiently onboarding new employees was another hurdle. With rapid growth, SiLo needed a way to streamline user setup, permission management, and group assignments. Searching through Google documentation or waiting to speak with a subject matter expert on issues could also lead to delays in issue resolution.
SiLo needed a forward-thinking partner who could help them not only optimize their Google Workspace environment but also identify solutions to support the company during periods of rapid growth.
SiLo quickly saw the value of gPanel’s intuitive interface and automation capabilities backed by Promevo’s expert support. Thanks to the partnership, SiLo was able to:
Adam Eagle, Business Operations Manager at SiLo, highlighted the efficiency of gPanel: "We love gPanel for the quick and easy access it gives us to the tools we use on a daily, sometimes hourly, basis.”
“We regularly work with different carriers and shipping partners and, for each shipping partner, we set up a new group in Google Workspace for them to more easily interact with us,” he continued. “Yes, you can set up a group in Google Admin console, but unfortunately the default Group settings will cause issues for us if not updated. Instead, when using gPanel, we can set up custom rules and templates so that whenever anyone creates a new Group, it just works."
Since implementing gPanel, SiLo has transformed the way it manages Google Workspace.
Onboarding new users is now more streamlined, saving valuable time and reducing administrative burden. Group management has become easier too, ensuring that each new partner or new employee is set up for success from day one. The integration of group IDs with their CRM and the addition of those group IDs to gPanel — a custom feature that SiLo requested and Promevo added to the platform — has improved workflow efficiency, and planned API integrations will further enhance automation and self-service capabilities.
Perhaps most importantly, SiLo has found a trusted technology partner in Promevo. SiLo now benefits from Promevo’s advocacy, ensuring quick fixes and optimized use of Google Workspace and other Google tools.
"It's been easy and efficient to work with the Promevo team to suggest new features and workflows that ultimately will assist with SiLo's day-to-day operations,” Eagle shared. “We find the process improvements and streamlining of Google's ecosystem incredibly helpful.”
“Additionally, the reporting provided through gPanel Report Center allows for quick review of many aspects of SiLo’s Google environment,” he continued. “These reports surface data that, without gPanel, you could only access through a manual audit of the Google Admin console.”
As they continue to explore new technologies like Gemini AI and Google Cloud Platform (GCP), SiLo looks forward to Promevo’s partnership to walk with them through their evaluation process, helping set the stage for continued growth and innovation in the logistics industry.
Based in Nashville, Tennessee, SiLo operates as a third-party logistics company delivering strategic solutions specifically tailored to optimize your business logistics.
SiLo started with the mission to redefine the perception and capabilities of a broker's role in the supply chain. To do this, they prioritize relationships and partnerships through communication and transparent relationships so you can feel confident throughout the entire process. Whether it is a full or partial truck, heavy-haul, time-critical, oversize, multi-stop shipment, or all of the above, SiLo has you covered.
To learn more, call them at 615.757.7456 or email info@shipsilo.com.
At Promevo, we regularly work with incredible organizations like SiLo to develop transformative solutions designed to scale with your business as it grows. As your trusted service partner, Promevo supports your organization with a robust suite of services, including:
With our expert consultation, comprehensive support, and exceptional service from end-to-end, you’ll get all the momentum you need to achieve your most ambitious business goals.
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