How Promevo Helped a Cybersecurity Leader Streamline Operations & Strengthen Compliance

A Promevo client — a leader in the cybersecurity industry — sought expert support to manage their complex Google Workspace and Google Cloud environments.

Their partnership with Promevo began in 2017 to address the unique challenges posed by managing two separate Workspace domains, a large volume of licenses, and strict data retention policies. With over 7,000 active licenses, data retention and clear data management were non-negotiable requirements for their operations.

Over time, the client also needed more robust admin security, streamlined mobile device management, and powerful data analysis tools. They transitioned to Google Workspace Enterprise Standard to better align with their evolving needs. Alongside their extensive Workspace setup, the client leveraged Promevo’s expertise in managing BigQuery projects and Google Web Risk services.

This partnership highlights Promevo’s ability to deliver rapid, specialized support, simplifying their complex operations while upholding stringent retention and security standards.

The Challenge

This global cybersecurity provider faced several interconnected challenges that required tailored solutions to meet their operational needs. When your business is in the business of protecting others, it’s even more imperative that you don’t miss on important, foundational security protocols. When your business is responsible for timely processes for your own clients, you need your internal processes to flow like water. 

When this client met with Promevo, we found a few challenges with their internal processes, data management, device management and more. Here’s what we found: 

• License and Retention Management: This team was managing 7,000 G Suite Business and 781 G Suite Business Archive licenses across two domains. It became a challenge to ensure compliance with strict data retention policies vital to their security operations.
• Admin Security and Device Management: Existing tools offered limited protection for administrators. Mobile device management lacked the flexibility needed for a modern, remote workforce.
• Cloud Data Consolidation: BigQuery usage was fragmented across multiple projects, hindering efficiency and clarity in data analysis. We found it critical to consolidate data into a single Sandbox account to simplify workflows.
• Support Delays: Reliance on standard support channels resulted in slow resolution times, causing inefficiencies for their large user base.

Each of these challenges highlighted the need for expert technical support, advanced management tools, and streamlined processes to maintain efficiency, security, and compliance.

The Solution

Promevo stepped in with a multifaceted approach to address the client's Workspace and Cloud challenges. By upgrading them to Google Workspace Enterprise Standard, Promevo helped bolster their admin security, introduced advanced mobile device management, and enabled detailed data analysis. This transition ensured their tools aligned with the organization’s security needs and allowed for seamless collaboration across their large workforce.

gPanel®, Promevo’s proprietary platform, became an essential tool for managing their Workspace environment. Through gPanel, the client streamlined license management across two domains, enhanced user oversight, and simplified the administration of their Archive licenses, ensuring continued compliance with their stringent retention policies.

In their Cloud environment, Promevo provided managed services to consolidate fragmented BigQuery projects into a unified Sandbox account. This made data management and analysis significantly more efficient. The client also tapped into Promevo’s expertise for Google Web Risk, securing faster, more reliable support than they had previously experienced.

By offering tailored Workspace and Cloud solutions, Promevo provided comprehensive support that ensured efficiency, security, and compliance at every level of their operations.

The Outcome

The client’s partnership with Promevo delivered measurable benefits across their Workspace and Cloud operations. With gPanel at the core of their Workspace management, they simplified oversight for 7,781 licenses while ensuring adherence to critical data retention policies. This streamlined approach saved time and reduced administrative burdens, especially for managing Archive licenses.

Transitioning to Google Workspace Enterprise Standard strengthened their security posture and improved mobile device management. Administrators could now operate with confidence, knowing their systems were safeguarded against potential threats.

In their Cloud environment, consolidating BigQuery projects into a unified Sandbox account resulted in more efficient data handling and analysis. Faster support through Promevo reduced downtime, enabling their teams to focus on innovation rather than troubleshooting.

Overall, Promevo’s solutions empowered the client to operate with greater security, compliance, and efficiency, reinforcing their position as a leader in cybersecurity. The partnership exemplifies how tailored technical support can transform operations for enterprises with complex needs.

Get Started With Promevo

At Promevo, we work with a variety of incredible organizations to develop transformative solutions designed to scale with your business as it grows. As your trusted service partner, Promevo supports your organization with a robust suite of services, including:

• Consulting, implementation, and training spanning the entire
• Google ecosystem of products and services
• Google Workspace administration via our proprietary gPanel® platform
• Chrome device deployment and management
• Google Cloud solutions tailored to your business needs
• Expert guidance on the latest Google technologies
• Access to additional Google partners like CloudM, BrainStorm, and more

With our expert consultation, comprehensive support, and exceptional service from end-to-end, you’ll get all the momentum you need to achieve your most ambitious business goals.