Google Chrome License FAQs

Have you recently purchased a Google Chrome license for your Google hardware or ChromeOS devices and have questions about the status of your licensure? Are you interested in obtaining new Chrome licenses but aren’t sure where to start? 

Let’s take a look at some Google Chrome License FAQs to help solve your questions.

What is a Chrome license?

This is one of the most common Chrome license FAQs we see. Chrome licenses allow you to configure settings and enforce policies across your fleet of Chrome devices. One of the biggest benefits of a Chrome license is that it allows you to manage all your devices remotely without having to physically touch them.

Please note that you may also see Chrome licenses referred to as Chrome Enterprise Upgrades, Chrome Education Upgrades or Chrome Non-Profit Upgrades. Even though the names are different, they are the exact same thing.

Which Chrome license do I need?

Business organizations can purchase a Chrome Enterprise Annual Plan. Education organizations have to purchase the Chrome for Education Plan. Accredited non-profit organizations have to purchase the Chrome for Non-Profit Plan.

What happens after I purchase a Chrome license?

You can expect your license(s)/upgrade(s) to be provisioned by Google and show up in your Admin Console under Devices. If there are no issues with the provided information, this can happen in less than 24 hours. However, if there are any issues, this could be pushed to a maximum of two to five business days. 

Once you have your Chrome licenses, you can enroll your devices in your domain. Check out this quick guide that explains how to enroll Chrome devices in your domain

Do Chrome licenses expire?

Depending on the chosen plan, Chrome licenses may or may not expire. Annual licenses are only valid for 1 year. Additional Annual licenses purchased once the subscription has started or has been renewed will be prorated to co-term with the active subscription.

Does deprovisioning a Chromebook free up the license?

Deprovisioning a Chromebook does not change the license used for the device. After a license has been assigned, it cannot be revoked or used by another Chromebook or Chrome device unless it’s the same make and model. Annual licenses can be deprovisioned and used on various make and models. Clients can use this Google support page to get step by step instructions on how to deprovision their device. 

How do I check my Chrome licenses?

To determine how many licenses you have available or being used, you’ll need to follow a few simple steps.

  1. From the Admin console home page click devices from the menu on the left side of the page
  2. Click Overview
  3. Click on Chrome Devices
  4. In the top middle of the page select upgrades to view how many devices are being used for Standalone/ Kiosk or Bundled with hardware (enterprise model devices)

How can I find my Chrome license renewal date?

If you’ve subscribed to an annual Chrome license, you’ll get notifications from both Google and Promevo at least 60 days prior to your end support date. You may also contact Promevo to renew your licenses.

We hope these answers to Chrome license FAQs help you out. If you have any further questions or would like to talk to a Chrome Enterprise specialist, please email or call 888-380-1061.