Leading U.S. Healthcare Organization Enhances Operations & Compliance With Promevo's Google Solutions

Since 2020, Promevo has partnered with a prominent US healthcare organization, focusing on implementing innovative solutions to enhance their operations and compliance.

Originally engaged to provide Google Meet hardware and implementation support, our collaboration has evolved into a multifaceted relationship that addresses the client's growing needs for Google Workspace licenses and data security measures, crucial for compliance with HIPAA requirements.

As we approach the renewal of our three-year agreement, we continue to explore cutting-edge technology to further support their mission of delivering exceptional healthcare services.

The Challenge

This healthcare organization faced significant challenges in maintaining compliance with HIPAA regulations while scaling their operations. The key challenges included:

• HIPAA Compliance: The organization needed to establish a comprehensive data backup plan to ensure the safety of electronic protected health information (ePHI), as violations can lead to severe penalties.
• License Management: As the organization expanded, they required a streamlined approach to manage an increasing demand for Google Workspace licenses.
• Operational Efficiency: There was a pressing need for enhanced navigation solutions within their facilities to improve operational workflow and patient experience.

In 2022, this healthcare org turned to Promevo to implement Google Workspace Archived User licenses, which are vital for preserving ePHI while facilitating compliance with data retention requirements.

The Solution

Promevo addressed these challenges with a comprehensive suite of Google solutions tailored to the healthcare organization’s needs. The solution involved:

• Google Meet Hardware: Initial implementation of hardware to facilitate effective communication and collaboration.
• Google Workspace Licenses: Expansion to include Google Workspace Enterprise Standard and Frontline Standard licenses, ensuring robust collaboration tools while maintaining compliance with HIPAA requirements.
• Archived User Licenses: Integration of Google Workspace Archived User licenses to safeguard ePHI, providing a secure data backup solution.
• Exploring Advanced Solutions: Initiating discussions to explore Gemini for Google Workspace, positioning the organization at the forefront of technological advancements in healthcare.
• Navigation Solutions: Identifying the need for navigation technologies, likely leading to the implementation of ChromeOS digital signage for enhanced wayfinding in their facilities.

As we engaged in renewal discussions, we identified the need for additional Workspace licenses to support their steady growth, showcasing our commitment to aligning with their strategic objectives.

The Outcome

Through our partnership, this healthcare organization has experienced a significant enhancement in their operational efficiency and compliance posture. The integration of Google Workspace has streamlined their communication and collaboration processes, allowing teams to work seamlessly while adhering to stringent HIPAA regulations.

Our proactive approach during the renewal discussions has empowered them to negotiate a tailored plan that meets their unique needs, further solidifying our relationship. By leveraging Promevo’s expertise across the tech stack, including hardware, software, and implementation support, the organization has positioned itself to respond effectively to future growth and challenges.

As we continue to explore innovative solutions, including Gemini for Google Workspace, we look forward to further enhancing their capabilities and supporting their mission to provide exceptional healthcare services.

Get Started With Promevo

At Promevo, we work with a variety of incredible organizations to develop transformative solutions designed to scale with your business as it grows. As your trusted service partner, Promevo supports your organization with a robust suite of services, including:

• Consulting, implementation, and training spanning the entire
• Google ecosystem of products and services
• Google Workspace administration via our proprietary gPanel® platform
• Chrome device deployment and management
• Google Cloud solutions tailored to your business needs
• Expert guidance on the latest Google technologies
• Access to additional Google partners like CloudM, BrainStorm, and more

With our expert consultation, comprehensive support, and exceptional service from end-to-end, you’ll get all the momentum you need to achieve your most ambitious business goals.