How Promevo Helped a Leading Tech Enterprise Master Multi-Domain Google Workspace Management

Imagine you’re leading a major tech company with more than 2,000 employees. You're probably hiring pretty frequently hiring and have some employee churn, too. Your company has multiple domains, and some users even have accounts with multiple domains, so there’s a lot of overlapping instances of Google Workspace, and other assets. 

You can imagine there would be user management challenges: stress about blending and integrating domains, and a lot of fuss about who has what access to which assets — just to name a few! 

An enterprise asset management and storage company faced these challenges and others with their Google Workspace management, and they sought help from us. This is their story.

Since teaming up with Promevo in 2017, this software company has relied on us for handling their licenses and billing through our gPanel® platform. By 2022, however, the increasing complexity of managing multiple domains, each with different renewal dates and Workspace plans, became a significant headache. They needed a simpler solution to streamline their billing and consolidate their domain management.

That's where Promevo stepped in to help turn their tangled web of domains into a streamlined, efficient system.

The Challenge

When this leading tech company experienced rapid growth, their domain management system quickly became a tangled mess. By 2022, managing multiple domains, each with different renewal dates and Workspace plans, had become a major challenge. The lack of synchronization meant they faced difficulties in accessing essential features and navigating complex billing processes.

The company's goal was clear: they needed to consolidate all their domains to simplify their billing and streamline their management. The existing fragmentation was not only time-consuming but also inefficient, creating a pressing need for a more cohesive and organized approach.

The Solution

To address the challenges of managing multiple domains, Promevo implemented a comprehensive solution.

• Domain Consolidation: We began by consolidating all of the company's domains, which involved suspending and cleaning up unnecessary domains and migrating the remaining ones to a unified Google Workspace plan. This process ensured that all domains under their purview would be synchronized under a single renewal date.
• Negotiation and Upgrades: Promevo also negotiated with Google to secure better pricing for Workspace services, finalizing the updated terms by the end of 2022. As part of the consolidation, we upgraded two domains to the Enterprise Plus plan, providing enhanced features and capabilities.
• Additional Benefits: Beyond consolidation, we enhanced the company’s operational flexibility. Our team offered after-hours and weekend support, ensuring that assistance was available whenever needed. We also provided the ability to order Google Workspace and Google Meet licenses on the fly through gPanel, streamlining the acquisition process.

Overall, our approach not only simplified the company’s domain management but also delivered better pricing, improved service, and operational efficiencies. By addressing their needs holistically, Promevo helped transform their domain management from a complex challenge into a streamlined, efficient system.

The Outcome

The collaboration between Promevo and this leading tech company yielded impressive results. With the consolidated domain management system in place, the company experienced a smoother and more efficient operational process.

The unified renewal schedule and streamlined billing process significantly reduced administrative overhead and confusion. The upgrade to Enterprise Plus plans provided access to advanced features, enhancing overall functionality and productivity.

Feedback from the client highlighted the positive impact of our support and proactive approach. They appreciated the after-hours assistance and the ability to quickly order additional licenses through gPanel. The improved service and effective negotiation with Google not only simplified their management tasks but also resulted in better pricing.

Overall, the partnership with Promevo transformed a complex and fragmented system into a well-organized and efficient solution, demonstrating the value of strategic collaboration in overcoming significant IT challenges.

Get Started With Promevo

At Promevo, we work with a variety of incredible organizations to develop transformative solutions designed to scale with your business as it grows. As your trusted service partner, Promevo supports your organization with a robust suite of services, including:

• Consulting, implementation, and training spanning the entire
• Google ecosystem of products and services
• Google Workspace administration via our proprietary gPanel® platform
• Chrome device deployment and management
• Google Cloud solutions tailored to your business needs
• Expert guidance on the latest Google technologies
• Access to additional Google partners like CloudM, BrainStorm, and more

With our expert consultation, comprehensive support, and exceptional service from end-to-end, you’ll get all the momentum you need to achieve your most ambitious business goals.